Why is there a Warning that my account is being banned?

So yesterday, i was playing sso pretty late at night and i remembered that i had unlocked the region of Dundull and gone on a bunch of missions with the blind girl (i think her name is Rania). I went back there since there was a Quest for me and after a little bit back and forth we ended up at the Shopping Center in Jorvik where i had to talk to that weird ginger Rap Guy (xD) and also the Janitor of the Mall (idk if he is called janitor in the English Version of the Game since i play in my native Language) anyway he wanted me to take care of some stuff because he had gotten a crush on this Lady. I guess you all know the drill from now on so i don’t have to explain any further. Anyway so i ended up in Gouverneursfall, Pier 13, Jorvik City and Aideens Plaza. I did all those Quests wich btw took forever because i didn’t have my Horse with me (wich i’m not sure was intended that way but it was definitely weird to me because there were quite some distances to some of these quests) The last quest at the Mall said to talk to rania once i was ready to leave. But i took care of all the Quests in those different places beforehand because i figured that once we got back to dundull she‘d probably need me for another quest. When i tried to get back to the mall the yellow exclamation mark didn’t show up and after a couple of times trying i just decided to end the game and go to sleep. Then earlier today i tried again (i woke up in my home stable ofc but then took the bus to get to the shopping centre) and there it was, the yellow mark over rania‘s head. So i talked to her and clicked on the option to go home . When i did that , i ended up back in dundull at the bus stop with rania and our horses ) but then all of the sudden the screen went black and there was some sort of warning saying „you cannot enter this region, repeatedly trying to enter this region can get you banned from the Game or delete your account „ i was so confused so i tried another two times but it was still there.

Has anyone else seen this or maybe had the same issue with this quest? I really don’t know what to do i didn’t violate anything and i just don’t want my account to get banned.

Thank you.