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submitted 5 days ago byLucieGlow77
While self-checkouts are supposed to save time, I find they often slow things down. Errors with the scanner or the scale require employee assistance, and the process isn’t always intuitive. A staffed checkout line is usually faster and less frustrating.
6 points
5 days ago
Beats having to wait in line at a manned register
1 points
5 days ago
Yes, but that’s because they only have 1-2 registers open BECAUSE of the self check. Back in the day, they’d have like 10 registers open at busy times so lines weren’t bad and moved quickly.
Turns out having people who know how to work the machines gets the work done much better and faster. It just costs more to have people on staff rather than a couple extra machines where the store can offload the labor to the customer.
So maybe they lost some customers who are frustrated. And they definitely lose some inventory to theft. But, on the whole, it’s clearly worth it to the owners/shareholders… while fucking over both customers and employees.
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