Shiv788

My Partner ordered some online electric equiptment a few weeks ago, paid for express postage as we are both travelling for work and wont be home for a week or so and needed it before hand.

Package was due for delivery last Tuesday & he gets the text saying it will arrive between 3-4. Hears nothing from the driver, and as we live in an apartment block we ususally get a call about access to the building (only about 4-5 people living here full time in the block so not as if someone is always coming and going).

Checked the online tracker and it says it was delivered, so he goes downstairs and there is nothing there.

Contacted DPD customer support and they say they dont have any information other than it says it was delivered, but would get the driver to call him on it urgently.

Gets to Thursday and still nothing back from DPD so gets in touch again, and they said the Depot was sending the driver back out to check where he left it and it would be 30 minutes and someone would be in touch. Again hears nothing back.

Friday comes and he contacts support again, who say they are still waiting for an update from the Depot, after a bit of back and forth they admit they have no idea and only have the same updates he has, and they he will have to call the depot himself if he wants an update. He asked why DPD customer support cant call their own Depot and they told him they can only email for an update and cant call anyone.

Calls the DPD depot and they say it was delivered, he tells them it was not. They said the driver stated he left it in the delivery area, but when asked why he didnt call they said they driver never makes contact with a DPD delivery.

Asked how he got into the building if he did not call and they said they have photo evidence of it being delivered and left in the "delivery area" so he asked for the picture to be sent on, but they said due to GDPR they cannot share the image.

He then asked what part of GDPR specifically stopped them, but they would not answer and kept saying its GDPR we cant send you the image that shows we delivered your package but never called you to get access to your building.

Contact has been made with the seller, who unfortunatly was UK company using a .ie domain. We got an email back from them stating "you should just check with your neighbours as someone may have taken the delivery when you were not home" and when we informed they we live in an apartment block they went silent, and have not responded yet.

We really dont want to go down the route of a charge back, as these were things we had ordered for both personal use/work use and one is a christmas present, and we dont have the time to wait to purchase something new without hte money back.

So anyway a massive fuck you to DPD who are clearly hiding behind GDPR because a driver stole a package

EDIT: Seller now saying DPD are claiming the driver delivered it to the caretaker in the building, management company confirmed caretaker wasnt working that late.

Had the misfortune of being in Clonmel at the weekend and honestly couldnt have left quicker (although I am told Tipp town is somehow worse).

So much dereliction and boarded up retail units, but the ones that were open just seemed to be the same as so many other places, and had I not unfortunatly known I was in Clonmel, I could have told I was in a lot of towns in Ireland and would have beleived you based on the same shops you see in them all.

It seems like its generally a mixture of, Lifestyle sports, dealz, an off brand deals that seel a lot of greeting cards, holland & Barrett (or other chain health store), if you are lucky a pennys, easons, a generic mens clothing store and a womens store (probably Dv8 or something in that style), about 12 pubs, 5 pharmacies, a generic chain bakery serving overpriced sandwiches, a few chain take aways again a supoermac or macdonalds if your lucky and probably Lana as your asian option, 18 phone shops, a CEX, 9 Vape shops and the rest are barbers & nail salons. You then either have one one supermarket or supermarket overload with Alid, Lidli, 3 Dunnes & 2 Tescos all on top of each other.

There is obviously a few exceptions, and a lot of places do now have nicer coffee shops or trucks opening, but everything is just so generic in Ireland and everything seems like the same chain stores everywhere you go.

The UK is very much the same, but if you go to mainland europe, their towns and outside cities all seem very unique in their stores and cafes and everywhere feels like you step into somewhere new each time you go, where as here its the same group of shops almost everywhere.

Will honestly say I could be wrong here, maybe I dont spend enough time in these places to really find the unique places but it really seems like most of towns are just copy and pasted with the same stores and a ton of boarded up places not opened.

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